AutomationKit

1. Introduction

AutomationKit ("we", "our", or "us") respects your privacy and values the trust you place in us. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the rights you have regarding your data. By accessing or using our website, applications, or services (collectively, the "Service"), you agree to the terms described here.

2. Information We Collect

We collect personal and business information to operate the Service effectively and provide a tailored experience. This includes:

  • Account Information: Name, email, phone number, login details, and billing information.
  • Business Information: Company name, industry, number of leads, team details and CRM usage preferences.
  • Lead & Client Data: Contacts you import or generate inside our platform including name, email, phone, engagement history and conversation logs.
  • Usage Data: IP address, device information, browser type, pages visited, session duration, and feature interaction metrics.
  • Automated Data: Cookies, pixels, analytics identifiers, and metadata used to improve user experience and system performance.
  • Communication Data: Support messages, AI chat interactions, email responses, and scheduling activity.

3. How We Use Your Information

We process collected information to:

  • Operate, personalize, and improve the Service.
  • Automate lead follow-ups, booking workflows, and CRM actions on your behalf.
  • Provide onboarding, support, troubleshooting, and product guidance.
  • Monitor system security, fraud prevention, and abuse detection.
  • Analyze performance and usage patterns to evolve product features.
  • Send marketing, product updates, and educational resources with an opt-out option at any time.
  • Comply with legal obligations and platform safety requirements.

4. Information Sharing & Disclosure

We do not sell customer data. We only share information when necessary to operate the platform or when legally required:

  • Service Providers: Cloud hosting, payment processors, analytics integrations, communication gateways and AI inference providers.
  • Legal & Compliance: Requests from law enforcement or regulatory authorities when required by law.
  • Business Transfers: In events such as merger, acquisition or asset sale where user data is part of operational continuity.
  • With Your Permission: When granting API access, integrations, or external data sync requests.

5. Data Security

We implement industry-standard security practices including encrypted data transfer (HTTPS/TLS), access-controlled environments, and routine monitoring. While no system is completely immune to intrusion, we actively maintain safeguards to minimize risk and protect customer data.

6. Data Retention

Data is retained only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements. You may request deletion at any time.

7. Your Rights & Control

Depending on your region, you may request to:

  • Access, correct, or delete personal information.
  • Export your data for portability.
  • Restrict or object to certain processing activities.
  • Opt-out of marketing communication at any time.
  • Request information on how automated decisions are made.

To request these actions, email hello@automationkit.ai.

8. Cookies & Tracking

Cookies help personalize your experience, maintain login sessions and measure product performance. You may disable cookies using your browser settings, but certain features may function partially.

9. Browser Extension

AutomationKit offers a browser extension (available on the Chrome Web Store) that enables dark mode styling for app.automationkit.ai. This extension operates entirely locally within your browser and does not collect, transmit, or store any user data.

Data Collection: The extension does not collect any personal information, usage data, or browsing history. It only applies CSS styling changes to enhance the visual appearance of the AutomationKit web application interface.

Data Sharing: No data is shared with third parties, as the extension does not collect or transmit any data. All styling modifications are performed locally in your browser and do not communicate with external servers.

Permissions: The extension requires access to app.automationkit.ai to apply dark mode styling. This access is limited to visual modifications only and does not include reading or modifying any user data, form inputs, or communication content.

10. Children's Privacy

The Service is designed for business users over the age of 18. We do not knowingly collect information from children. If you believe a minor's data exists in our system, contact us for removal.

11. Policy Updates

We periodically update this Privacy Policy to reflect product improvements or legal requirements. Changes are effective once posted, and the revision date at the top indicates when updates occurred.

12. Contact Information

For questions about data handling, compliance, or privacy concerns, reach us at hello@automationkit.ai.